The monograph “Decision-Making Problems in the Standardization and Certification of Transport Services” contains systematized scientific knowledge on quality, standardization and certification, as well as practical proposals of selected solutions for the effective and efficient management and improvement of transport services.
The current standards regarding quality and quality management, the decision-making issues related to standardization and certification of transport services as well as issues related to the quality management are discussed. Also the risk management and configuration of transport services are presented. Neural modelling was included and the use of artificial neural networks in the certification of transport services has also been proposed.
Examples of practical use of selected and previously described methods and tools in the field of quality engineering, supporting decision-making during certification of transport services using current international standards, are given. Particular attention has been paid to improving certification processes.
The author of the monograph is Andrzej Świderski - professor at the Motor Transport Institute in Warsaw, graduate of the Faculty of Mechanical Engineering at the Military University of Technology, Associate Professor, Engineer in the discipline civil engineering and transport. His scientific interests are mainly quality engineering in the field of transport, logistics and machine operation.
An engineering, master's and doctoral dissertations advisor and reviewer. President of the Polish Maintenance Society. Vice-chairman of the Program Committee of the Automotive Expert Certification Centre of the Automotive Technology and Road Traffic Experts Association. A member of many technical committees and management boards of product certification bodies. Member of the Scientific Committee of the Motor Transport Institute, chairman of the Scientific Councils of the Military Institute of Armoured and Automotive Technology and the COBRO Packaging Research Institute.
Winner of the Polish Quality Award (2018) in the “Science” category.